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Windows 10 migration - Tokyo 【Financial services / Emerge】3 months contract

Job Title: Windows 10 migration - Tokyo 【Financial services / Emerge】3 months contract
Contract Type: Contract
Location: Tokyo
Industry:
IT
Reference: 2316
Contact Name: Michael Bondy
Job Published: January 11, 2019 11:03

Job Description

Description

We are looking for some engineers who can contribute to this project within a team.

  • Provide on-site technical support for desktop PCs – both software and hardware
  • Physically set up computers and software system installation
  • Perform pre user testing of local builds, BU specific applications tests prior to UAT
  • Handle technical Win10 migration escalations as required
  • Perform basic hardware moves and changes
  • Become confident in the use of migration tools and processes
  • Contribute to Win10 knowledgebase and migration procedures
  • Adhere to existing migration approach and provide feedback on these as appropriate
  • Local accountability to the regional deployment leads and support the Division Engagement Project Manager when required
  • Record and manage all incidents and requests in ticket-tracking system
  • Ensure timely resolution of issues by acquiring necessary information to best measure impact to the customer
  • Proactively inform management of trends, significant problems and expected delays.
  • Provide other IT-related support as required by the business
  • Test applications as required by the business before rollout
  • Support UAT process for end users
  • Work closely with the deployment team and be on site post migration for the large migrations

    The windows migration project has been started from 2018.

Requirements

Requirements:
- Fluent in English
- IT background

Nice to have
- Japanese skill

Job details

Language requirement
English (Fluent), Japanese (Basic)
Visa requirement
Japan