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Perm【Global Semiconductor】Bilingual Field Application Engineer - Tokyo

Job Title: Perm【Global Semiconductor】Bilingual Field Application Engineer - Tokyo
Contract Type: Permanent
Location: Unknown
Industry:
IT
Reference: 2301
Contact Name: Aya Kubota
Job Published: February 21, 2019 11:43

Job Description

Description

The company is global semiconductor company. They are hiring a FAE to ensure customer satisfaction through efficient and reliable service with regards to technical issues.

  • Customer support in the integration of their products into customer systems
  • Create customer’s usage environment in office laboratory to duplicate customer issue
  • Analysis of customer problems and developing solutions in collaboration with R & D hardware and software
  • Troubleshooting electronic circuits in coordination with the R & D departments of hardware and software
  • Technical support and training for customers, partners and employees
  • Project management of customer-specific product variants
  • Creation of customized specifications and functional specifications
  • Preparation of documentation for products (application notes, CTNs and tech notes)
  • Preparation of tests and test reports
  • Customer visits for pre-sales and post-sales
  • Customer visits when necessary for Customer Service and Sales support, attend trade shows to support sales for existing and new customer projects.

Requirements

  • Engineer needs to have a knowledge and customer support experience of x86 CPU with BIOS
  • High communication skill to build good relationship with customers
  • Need to have business level English skill to communicate with other region team
  • Need to have business level Japanese skill to communicate with other region team

Job details

Language requirement
English (Business), Japanese (Business)

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