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Operation Engineer, Technology Analyst in Osaka [IT project/ Manufacturing] Contract

Job Title: Operation Engineer, Technology Analyst in Osaka [IT project/ Manufacturing] Contract
Contract Type: Contract
Location: Kansai
Industry:
IT
Reference: 2128
Contact Name: Takashi Seta
Job Published: November 09, 2018 13:41

Job Description

Description

A new and exciting opportunity with the Industrial manufacturing company to operate and support B2B commerce site works with SAP/ERP.
This role can have further knowledge on how B2B commerce works along with client’s business activity and how to communicate with client and offshore support team.

1. Create operational flow to deal with query and issue which comes from client as well as system itself.
2. Conduct operation and support activities based on the workflow.
3. Improve operational flow to make support activity effective and efficient having consensus from stakeholders.
4. Compile and report support activities to client regularly.
5. Communicate with the client in order to have a thorough understanding on the query or issue in Japanese.
6. Communicate with offshore team to fix the issue or get the answer to query in English.
7. Communicate with other vendors who are operating the system which work with B2B commerce site.

Industry: Industrial Manufacturing

Location: Kyomachibori, Nishi-ku, Osaka-shi

Salary: Negotiable

Requirements

1. Should have a background in basic business skills, identifying issue. proposing solution.
2. Proven working experience in the information technology sector on RFP or R&D or QA.
3. Technical background, with understanding or working experience in software development project.
4. Excellent client-facing and internal communication skills in Japanese.
5. Excellent written and verbal communication skills both in Japanese and English.
6. a including attention to detail and multi-tasking skills.
7. Strong working knowledge of Microsoft Office.

Job details

Language requirement
Japanese (Native), English (Business)