L2 Support (OSS/EMS) Contract【Emerge】Tokyo

Job Title: L2 Support (OSS/EMS) Contract【Emerge】Tokyo
Contract Type: Contract
Location: Tokyo
Reference: 2556
Contact Name: Manu Tomar
Job Published: July 02, 2019 13:29

Job Description


Looking for Bilingual L1 NOC Engineer for a leading IT, networking, and cybersecurity solutions providing company.

  • Interface with Operator NOC team and provide support for OEM vRAN / EMS related Configuration / Fault Management / Performance issues
  • Debug the Operator NOC team reported issues and respond to concern party if they are config related issues. If they are software issues, need to open a ticket to OEMs R&D/Critical Support team and follow up on the resolution and patch rollout
  • Provide daily feedback to Operator on NOC reported OEM issues


  • Bachelor’s or Master’s Degree in Engineering
  • 8 - 9 years of experience
  • Previous experience in Configuration/Fault Management/Performance in Telecom Domain
  • Previous experience of working/maintaining EMS/OSS of any telecom network component
  • Knowledge of Wireless Mobility Technology desirable – 3G/4G
  • Hands on work experience of testing EMS / OSS is desirable
  • Excellent verbal and written communication skills – Japanese & English

Job details

Language requirement
Japanese (Fluent), English (Fluent)