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August/September start! Contract - Windows 10 migration

Job Title: August/September start! Contract - Windows 10 migration
Contract Type: Contract
Location: Tokyo
Industry:
IT
Reference: 1699
Contact Name: Aya Kubota
Job Published: June 08, 2018 19:27

Job Description

Description

The windows migration project will start in summer 2018.

We are looking for some engineers who can contribute to this project within a team.

  • Provide on-site technical support for desktop PCs – both software and hardware
  • Physically set up computers and software system installation
  • Perform pre user testing of local builds, BU specific applications tests prior to UAT
  • Handle technical Win10 migration escalations as required
  • Perform basic hardware moves and changes
  • Become confident in the use of migration tools and processes
  • Contribute to Win10 knowledgebase and migration procedures
  • Adhere to existing migration approach and provide feedback on these as appropriate
  • Local accountability to the regional deployment leads and support the Division Engagement Project Manager when required
  • Record and manage all incidents and requests in ticket-tracking system
  • Ensure timely resolution of issues by acquiring necessary information to best measure impact to the customer
  • Proactively inform management of trends, significant problems and expected delays.
  • Provide other IT-related support as required by the business
  • Test applications as required by the business before rollout
  • Support UAT process for end users
  • Work closely with the deployment team and be on site post migration for the large migrations

Requirements

  • Fluent in English
  • IT background

Nice to have

  • Japanese skill

Job details

Language requirement
English (Fluent), Japanese (Conversation)
Visa requirement
Japan