Contract【Tokyo2020-IT】Cluster IT Manager - Manage Olympic venues

Job Title: Contract【Tokyo2020-IT】Cluster IT Manager - Manage Olympic venues
Location: Tokyo
Reference: 2314
Contact Name: Manu Tomar
Job Published: March 04, 2019 08:12

Job Description


The company is major IT service company that support Tokyo Olympic/Paralympic 2020.

Currently they are hiring a Cluster IT Manager who will manage several Olympic venues.


  • Manages the Venue IT Managers team
  • Responsible for several venues and coordinates the efforts of the OCOG’s Venue IT managers (“VITMs”) until the operational period starts
  • Working closely with Venue Planning and Operations manager, defines the processes, polices & procedures for venue IT implementation and venue operation
  • Represent company during the Model Venue exercise lead by OCOG Technology FA, as applicable
  • Represent company in the Technology Equipment Allocation process lead by the OCOG Technology FA
  • Engages Cluster Venue Technology Managers, Cluster Venue Telecom Managers, Cluster Venue Results Managers and other project providers in the definition and review of Venue planning and implementation, ensure a consistent approach is followed across venues and timelines are aligned between the different groups
  • Define generic venue IT implementation timeline; plan, coordinate and supervise the Venue IT plan and Venue IT readiness, during the planning and implementation phases of the Project
  • Works closely with the OCOG to define the VITM job description and be part of the VITM hiring panel, together with the OCOG
  • Define and deliver training for Venue IT planning and implementation processes, policies and procedures to the VITMs
  • Define, maintain and report on the master Venue IT Plan, which consolidates key milestones, risks and deliverables across Venues, based on the Venue reports from each VITM
  • Raise venue IT risks and issues and identify mitigation action(s) liaising with counterparts in Venue Technology, Venue Telecom and Venue Results organization (as applicable), escalating to Venue Planning & Operations manager when needed
  • Consolidates the IT space requirements and the IT infrastructure requirements for the Venue IT Rooms according to the Venue requirements, supported by VITMs
  • Work closely with the architecture team to ensure that the OCOG Network Architectures take into consideration venue constraints and that venue network design reflects the OCOG network architecture requirements.
  • Enforce the use of Venue IT Plan based on pre-defined template and ensure VITMs are following and updating them for their assigned venues
  • Review the documents produced by the VITMs: IT space layouts, IT network switch port assignments, shift assignments, detailed venue IT implementation schedules etc
  • Monitor closely each VITM’s activities to detect any issue and coach each VITM to ensure they understand all the components of the work to be done
  • Follow up on the readiness of venue and IT facilities along with visits to the venues/IT facilities to verify progress/status
  • Identify and report to the Venue Planning & Operations Manager those problems that are likely to affect the quality of the Operations
  • Building and/or enlarging the company material to be used at the following Olympic Games

All these tasks should be focused on:

  • Guarantee the full success of the Games Operations.
  • Reusing, as often as possible, existing material and procedures from previous Olympic Games.
  • Producing and/or improving the existing company material to be used in future Olympic Games.


  • Minimum 5 years of previous experience in project management
  • Minimum 2 years of previous experience in Operations or Events management.
  • Excellent communication and interpersonal skills.
  • Good project/program management skills.
  • Knowledge of PC hardware, software, network and peripheral devices.
  • Ability to work in a team environment.
  • Ability to work in a high-pressure environment.
  • Ability to work in a multicultural environment.
  • Ability to multi-task is essential.
  • Flexible approach to working hours.
  • Fluent in Japanese and Business level English.
  • Ability to understand and converse in Japanese would be a plus

Job details

¥6,500,000 Yearly ~ ¥8,000,000 Yearly
Language requirement
Japanese (Fluent), English (Business)