The company is famous retail company with high-end items which are popular all over the world.
They are hiring an internal IT support who has work experience in Retail industry.
- Business application management and support (SAP RTL, SAP CRM, BO/BW, WMS, POS etc.)
- Mobile device and MDM management (Mobile phone, iPhone, iPad)
- Troubleshoot PC related issues onsite, over phone or using remote access tools for boutiques and events.
- Install/Troubleshoot for application such as SAP, POS (Retail Pro), MS office system and other in-house application
- Hardware Kitting, PC setup/On-site support.
- System change and release management
- System documentation
- Maintaining working relationship with vendors and third party providers
- Desktop laptop hardware support (DELL, Lenovo)
- IT Inventory Management
- Office Server management (IBM Storage/File and Print server/VM ware/UPS).
- Infrastructure systems management such as Active Directory, MS Windows Server 2012/2016
- Network Management (Cisco ASA/Catalyst, DHCP, WLAN, Access point)
- Experience at foreign company as IT service desk/System administrator
- Retail business application management and support.
- Good communication skill at English and Japanese (Email and phone call)※日本語は漢字を含む読み書きができる方
- TOEIC points 700 or higher
- Experience at Retail Business Company and understanding of retail business system
- ¥4,000,000 Yearly
- Language requirement
- Japanese (Business advanced), English (Business)