カスタマーロジスティックス マネジメント/コーポレート サプライチェーン 【外資系大手半導体メーカー】@東京 7M - 9M

Job Title: カスタマーロジスティックス マネジメント/コーポレート サプライチェーン 【外資系大手半導体メーカー】@東京 7M - 9M
Contract Type: Permanent
Location: Tokyo
Reference: 2405
Contact Name: Junichiro Kadomoto
Job Published: July 31, 2019 12:02

Job Description


外資系大手半導体メーカーが、カスタマーロジスティックス マネジメント/コーポレート サプライチェーン を募集しております。5年以上のサプライチェーンあるいは関連経験(受発注の経験)をお持ちの候補者を求めております。
関西の顧客(Automotive)を担当して頂き、face to faceでのコミュニケーションが含まれるポジションです。

営業アシスタントとしてではなく、独立したチームで責任をもって業務を行います。Globalの同僚(200名)とチームとして働けるので、Global 企業で働く醍醐味が味わえるお仕事です。

Job description:
- Support and control supply chain related activities especially on order management area with the objective to maximize customer satisfaction globally.
- Support supply chain related projects with the objective to develop competencies and expertise.

Customer Management
- Regular end customer visit together with account team to manage/conduct supply chain meeting
- Support and manage global supply chain related topics
- Support Finished Goods inventory and order behaviour management together with account sales.
- If necessary, visit HQ together with customer to conduct supply/demand meeting

Order Management
- Order and Forecast entry into SAP includes partly not system – supported supply chain concepts.
- Order change management / cancellation & rescheduling in SAP under consideration of contractual agreed rescheduling and cancellation agreements.
- Initiation of shipments includes special issues at shipment process.

- Set-up and maintenance of customer-specific SAP basic data e.g. material determination-, substitute-, exclusion list.
- Order- and forecast confirmation / -processing; order tracking, early warnings. Proactive improvement of orders not confirmed according to request date, together with SCP(Supply Chain Planner) and other CLM representatives. If necessary, inquire about and manage product substitutes with Sales/SCP to improve customer supply situation.
- Execution of allocation management according to allocation process. This includes customer info in case of changed delivery commitment; negotiation with customer in regard to minimum run rate. If necessary, negotiation with Allocation Manager on allocation corridor. Customer specific delivery plan creation.
- Answering of logistics related customer inquiries, this includes Lead time communication towards the customers.
- Operational EDI handling includes resolution of workflows.
- RMA(Return Management) interface to customer and Return centre; assessment of return request, either rejection or inquiry of RMA-number, customer info and replacement supply.
- KPI self-assessment of assigned customer locations; optimization of the customer co-operation by reviewing current processes and deploying improvement
- Preparation of and participation in logistics-related customer meetings (e.g. regular volume forecast and logistics performance meetings) together.
- Customized order management reporting and analysis where necessary (for assigned customer locations); Monthly internal reports.
- Support of sample handling.
- Handling of QMRs: this includes identification of affected goods, blocking of affected goods at customer & disposition. Check of consequences for customer and securing material availability at customer.


- Over 5 years in supply chain operation or supply chain related experience (3-5 years’ experience is considerable)
- Native Japanese speaker with excellent communication and reporting skills.
- Sufficient English skills (e-mail, Listening, Speaking, Writing and Teleconference, Negotiation).
- PC skills (Excel, Word, PowerPoint, E-Mail, Web, etc.).

- Application skill_SAP (Preferred)
- Team worker
- Good communication skill(社内、顧客とのコミュニケーションが必要)

- 受発注の経験
- 短大、大卒以上
- SAP(ERP)の経験 尚可、半導体経験 尚可

- サプライチェーンの経験、歓迎
- 海外留学、海外勤務経験、歓迎
- 営業、営業アシスタントの経験、歓迎
- メーカー・商社・代理店の経験(受発注)、歓迎

  1. 書類選考 : 1次面接 → 2次面接 → 適正検査(アセスメント) →最終面接

Job details

¥7,000,000 Yearly ~ ¥9,000,000 Yearly
Wage details
固定残業代制(月40時間相当の固定残業代として支給 ※超過分支給有。
Language requirement
Japanese (Native), English (Business)
Visa requirement

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